Question? Check our FAQs!

Draw mechanics

Participating in our competitions is straightforward. First, register and create your account. Then, simply follow these three steps:

  1. Choose the competition you wish to enter.
  2. Correctly answer the skill-based question and purchase your ticket.
  3. Receive your ticket instantly and await the Live Draw.

For an alternative method of entry, please refer to the free entry route in our terms and conditions.

Our competitions run for a specified duration. You can find details for each draw on the Live Competition page of our website.

The prize draw will take place on the date specified in each competition’s details. To reinforce the integrity of our process, the draw will be streamed live on our social media channels. Following the draw, winners will be contacted directly, and a record of each prize winner will be updated on our website. This transparency ensures fairness and trust in every competition.

The competition is open to all residents in the UK, aged 18 years or over, except members of the immediate families or households of the promoter.

Tickets

The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.

Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.

Once the payment process is completed, you will receive an email containing your ticket details. Depending on the specific draw, you may have the option to select your own ticket number or it might be randomly assigned. All draws are conducted with complete randomness, ensuring that each ticket has an equal chance of winning.

Each competition has a fixed number of available tickets for purchase.  Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition.  The maximum number of tickets available for each competition is fixed and will not change once the competition is live.

You can view your tickets and transactions in the My Account section of the website.

Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.

Please use the forgot my password feature on our website

Payment

The cost of each ticket is clearly stated by each competition and won’t change during the sale period.

We use secure, encrypted connections across our website and do not hold your card details on our servers.

Prize mechanics

Winners will be contacted using the email address and mobile number associated with your registered account.  Please also check back on the website after each prize draw where the winner will also be featured.

We will arrange for delivery of your prize with you.

We aim to only provide the prize as advertised in our prize draws with no cash alternative.  We may however offer you either cash or a voucher as a replacement for a prize.  This is entirely at our discretion.

To maintain transparency and comply with our guidelines, we would like to take a photograph of you with your prize for inclusion on the winners’ page of our website. Please note that this is not mandatory.

We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 28 days we reserve the right to award that Prize as a bonus in a different promotion. The prize may not be claimed by a third party on your behalf.